Job Description

Director, Revenue Management

The Director, Revenue Management, will own strategic ticket revenue initiatives that will include pricing and inventory strategies. This person will work across numerous departments to build consensus across pricing strategies, inventory utilization strategies, automation, and other revenue initiatives. As part of the Commercial Strategy team, this role serves as a key link between Revenue Management and cross-functional partners—including Sales, Marketing, Product, Onboard Operations, and E-Commerce—ensuring alignment of strategic direction and commercial initiatives.

This individual will prepare and deliver high-value reports and presentations for leadership, provide actionable insights on pricing strategies, and support decision-making on critical commercial initiatives. The role also includes reservation system knowledge, coordinating product strategies, monitoring competitive activity, and fostering collaboration across departments.

Essential Duties and Responsibilities

• Maintain and optimize financial models for brand, product, and commercial initiatives, evaluating data to determine optimal spend and return on investment.
• Own pricing and inventory strategy for voyage and category-level pricing, ensuring alignment with demand and company goals.
• Continuously communicate and report on business performance, trends, commercial tactics, and long-term strategies to internal teams and leadership.
• Monitor and evaluate competitive pricing, promotional, and merchandising strategies.
• Maintain reservation system updates including but not limited to pricing, inventory control, promotions and taxes and fees.
• Create, deliver and present weekly presentations highlighting key performance areas, risks, and opportunities to guide high-stakes business decisions.
• Build and maintain strong cross-functional relationships with Sales, Marketing, Product, Onboard, and E-Commerce teams.
• Develop and maintain analytical tools, including weekly forecasting, demand trend analysis, booking curves by key segments, and reporting dashboards.
• Analyze the implications of currency fluctuations and recommend pricing adjustments to optimize sourcing mix.
• Monitoring and reviewing all taxes, fees, and port expenses, ensuring proper application, compliance with regulations, and accurate reporting.
• Collaborate with Sales, Marketing, and Product teams to brainstorm, develop, and execute marketing strategies.
• Work closely with the Sales team to identify needs and create offers that drive sales and enhance customer relationships.
• Performs other duties as required. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management.

Qualifications, Knowledge, and Skills

• Masters of Business Administration (MBA) or Master’s degree (MA) preferred but not required
• Bachelor’s degree (BA) from four-year college or university required with focus in quantitative discipline preferred
• 8+ years of related experience in financial/business analysis or related field preferred.
• Substantial experience using Seaware Software; make reservation changes, edit information and uploading documents.
• Must be able to demonstrate understanding of Revenue Management concepts and tools or basic economics
• Previous experience with Sales or Marketing preferred but not required
• Previous experience in implementing system enhancements and decision-making tools preferred but not required
• Demonstrated experience in project management
• Demonstrated ability to develop and deliver high quality, clear and concise presentations
• Excellent interpersonal skills, and demonstrated ability to work independently and use proper judgment
• Strong written, verbal, and presentation skills, with the ability to communicate across functions and levels of leadership
• Demonstrated aptitude for problem solving and problem identification
• Ability to collect, analyze, and interpret revenue performance data
• Ability to make strategic and tactical decisions with large financial impacts with minimal supervision
• Ability to structure logically quantitative analysis of complex issues
• Ability to operate effectively in a cross-functional, team-oriented environment
• Outstanding organizational skills and attention to detail is absolutely required
• Competency of computer systems and applications is essential, with an emphasis on the ability to access and manipulate data from a variety of sources
• Advanced proficiency in MS Excel (PivotTables, VLOOKUPs) and other MS Office applications.
• Experience with analytical tools such as Tableau. Oracle SQL and Power BI

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