Role:
The Intake Specialist role works to support the Patient Assistance Program (PAP) through providing initial triaging of patient applications, including data entry and coordination of work through the appropriate channels as determined by established business rules.
Responsibilities:
•Completes the intake process of all applications into Customer Relationship Management System (CRM)
•Associates and tags all images to the patient, data enters all information including patient demographic information, physician information, drug information, and all relevant application data such as income information, household information and insurance information into the CRM
•Conducts initial assessment of application for missing information and completes missing information patient outreach process to obtain required data
•Completes initial assessment of simplified application
•Identify appropriate work flow based upon business rules
•Collaborate cross functionally to ensure processes are followed according to business rules and policies
•Ensure all patient cases are documented in the CRM in accordance with all business rules and policies
•Conduct renewal and year end recertification’s process as determined by the Patient Assistance Program
•Readily assists on special project within job scope to improve reimbursement optimization when requested by management
Manages incoming and outgoing mail
Qualifications:
•High school diploma or equivalent required. College or a 2-year Associate Degree is preferred
•A minimum of 1-3 years’ experience within an office or administrative setting
•Exposure to core insurance (Medical and Pharmacy Benefit) knowledge a plus
•Strong attention to detail and work independently with minimal direction
•High quality customer service skills
•Ability to express ideas clearly in both written and oral communication
...McDevitt, an international retail tenant and landlord representation firm based in Philadelphia, is seeking candidates for a Real Estate Project Manager position. This position is ideal for candidates interested in a career in retail site selection. The Real Estate...
...Job Title: Driver Location: Pittsburgh PA Duration: A6+ months contract (possible extension) Pay: $21.00/hr on W2 Part-time, 7am to 3 pm Tuesday to Thursday, some Monday and Friday schedule. Pickup and delivery of test equipment to and from the site going...
...Position: Legal Administrative Assistant/Paralegal Summary: The New Jersey Office of a Multinational Law Firm currently has an opening for a Legal Admin/Paralegal to Partners and Associates Comp Package: Base salary up to $75K, Paid Overtime, Bonus, Full Benefits...
...Covideo is seeking a Customer Success Manager (CSM) to join our growing team. In this role, you are more than an account manager; you are a strategic... ...category *Tech Companies With the Best Benefits *Best Remote Companies to Work For *Top Tech Companies *Tech...
...mentorship to site staff, fostering a culture of inclusivity, diversity, and professionalism within the research team Participate in investigator meetings and educational initiatives Obtain IRB approval for study initiation and any protocol modifications Oversee...