Customer Service Representative III Job at SGS Consulting, Pennsylvania

R256blZkWEV3YWRZcUFMdWdQZHR6WERJMVE9PQ==
  • SGS Consulting
  • Pennsylvania

Job Description

Job Responsibilities:

  • Process orders for products and services submitted by sales staff or customers
  • Manage orders ranging from quick-ship items to complex, long-cycle orders
  • Proactively follow up on order backlog to ensure accuracy and completeness
  • Communicate order status updates and changes to relevant stakeholders in a timely manner
  • Coordinate with internal departments regarding order status, shipping dates, pricing, product availability, and backorders
  • Maintain virtual customer files, including sales contracts and supporting documentation
  • Customer Billing Resolution
  • Investigate and resolve customer billing disputes in coordination with the Accounts Receivable collections team
  • Provide pricing and availability information
  • Prepare formal quotations for standard and select specialty products and services
  • Support pre- and post-order sales activities as needed
  • Perform additional duties based on organizational needs

Skills:

  • Sales Support, Billing, Invoice, order processing, and Order status

Education/Experience:

  • 0-2+ years of experience with a college degree or equivalent work experience
  • Proficiency in Microsoft Office applications
  • Preferred experience with Salesforce CRM, AS400, and Select Configure Price Quote (SCPQ) tools

Job Tags

Work experience placement, Work at office

Similar Jobs

Protective

Data Product Manager Job at Protective

 ...ofwhere you work within thecompany youll behelping provide protection and peace of mind when our customers need it most. As a Data Product Manager you will drive the development management and delivery of data products that meet customer needs and advance Protectives... 

SQRL

Nurse Practitioner (Clinical Research) Job at SQRL

 ...Administering medications including IV Tracking and management of adverse events Monitoring Qualifications Board Certified Nurse Practitioner Ability to dedicate a full time schedule on site in Chesterfield, MO Prior experience working in Clinical... 

Belterra Casino Resort

LAUNDRY ROOM ATTENDANT (PART TIME) Job at Belterra Casino Resort

 ...position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description The Laundry Room Attendant is responsible for providing superior service to both the internal and external customer. The position is also... 

Rutland Regional Medical Center

Advanced Practice Provider - Foley Cancer Center Job at Rutland Regional Medical Center

 ...community cancer center manages patients in multiple settings: cancer clinic, inpatient, emergency room, and telehealth. Working collaboratively with physician and nurse partners to provide patient and family-centered care. M-F 8:00am 4:30pm, no weeknight call, one... 

Risas Dental and Braces

Orthodontist Job at Risas Dental and Braces

Orthodontist High Production & Earning Potential Risas Dental and Braces | Multiple Locations $2,500$3,000+/Day Average | Per Diem + Bonuses Why Youll Love This Role ~$2,500$3,000+ average daily earnings ~ Per diem structure~ Bonusper case start ...