Job Description
We are seeking a Chief Compliance Officer for Green Dot Corporation. This candidate is a strategic leader responsible for designing, implementing, and sustaining a comprehensive, enterprise-wide Compliance Management System (CMS) tailored to the unique risks of a Fintech Program Manager with a digital platform focused on bank powered money movement services and Banking-as-a-Service (BAAS). This senior leader will operate with independence from revenue-generating functions, reporting directly to the General Counsel and will drive a culture of compliance and regulatory adherence while balancing business innovation and growth.
Key Responsibilities
- Program Leadership & Strategy: Evolve, implement and maintain the CMS, ensuring alignment with regulatory guidance, Board-approved risk appetite and policies. Influence executive decisions through clear standard setting and risk assessments.
- UDAAP and Consumer Harm Transformation: Lead efforts to identify, assess, mitigate and prevent UD(A)AP and consumer harm risks across digital products and services, implementing policies, processes, technology to monitor and ensure fair outcomes.
- Regulatory Inventory : Monitor changes in laws and regulations and communicate the impact of such changes to management, partners and the Board, recommending appropriate policy or procedural updates, recommending appropriate policy or procedural updates status of the Bank’s compliance posture.
- Policy & Procedure Development: Oversee policies and procedures to ensure compliance with consumer protection, privacy, and other banking regulations with focus on money movement, among other areas.
- Monitoring, Testing and Control Inventory: Direct compliance testing and monitoring, including transaction monitoring, to identify control gaps and track remediation through completion and assessment of control effectiveness and completeness of key controls inventory.
- Issues and Change Management : Oversee end-to-end lifecycle for compliance issues, from discovery to monitoring to remediation, and ensure clear, governed and documented management of changes
- Third-Party Oversight: Develop controls to manage third-party providers, ensuring they comply with regulations, including prevention of UDAAP and consumer harm, and timely management and reduction of consumer complaints. Ensure clear bank level ownership of compliance obligations in partner programs; implement robust SLAs, testing and reporting; and establish BaaS Program Governance
- Metrics & Reporting: Develop, maintain and report metrics that measure compliance risk, Risk Appetite conformance, CMS element performance, and provide insight on significant findings, corrective actions, and emerging risks and hold stakeholders accountable. Provide regular updates to management, the Board and bank.
- Culture & Training: Promote a strong compliance culture, setting clear standards the business and partners must meet, and strengthening the Compliance organization and CMS to identify emerging issues and influence change across the firm and within partners. Lead the development of training programs on consumer protection, and money movement services.
Required Qualifications
- 10+ years of progressive compliance leadership in U.S. banking, focusing on consumer finance and digital banking/FinTech.
- Expert knowledge of key banking regulations, including UDAAP, BSA/AML/OFAC, privacy laws, and complaint management.
- Proven success in building, enhancing and managing bank compliance programs, developing metrics and reporting to measure and assess compliance and remediate issues, and interacting with banking regulators.
- Excellent people leader and at team building and working across with stakeholders across the organization.
- Strong governance and Board reporting skills.
- Bachelor's degree required; relevant certifications or advanced degrees are a plus.
- Experience collaborating with BSA/AML/OFAC, Fraud and Risk functions and providing advisory to the business.
- Excellent communication, stakeholder management, analytical, and problem-solving abilities.
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