Job Description

AVP, Senior Loan Operations Officer

Santa Rosa, CA • Loan Operations

Description

The Senior Loan Operations Officer relies on their experience and advanced level of knowledge of both loan servicing and loan documentation production to be self-sufficient. The incumbent is responsible for supporting the more complex operational duties within the department, specific to regulatory reporting, coordination, and oversight of Loan Operations audits, ensuring timely completion of subpoenas and loan pledging. The incumbent operates as the lead role distinguished by its greater degree of responsibility and complexity of assignments. This position requires the individual to work independently, has strong communication skills and the ability to troubleshoot and provide guidance to the Loan Operations Team and assists the VP-Loan Operations Manager with ongoing daily activities.

Ensures compliance within all Bank policies and procedures, as well as all applicable state and federal banking regulations.

Essential Duties and Responsibilities include the following:

• Provides lead support to current Loan Operations Specialists I-III, up to and including all new loans, renewals, and modifications using the Laser Pro software (Primarily commercial)
• Ensures accurate and timely completion of the SBA 1502, in addition to ongoing SBA 7a monitoring through the CAFS reporting system
• Manages all incoming communications from the SBA and Guide house
• Responsible for handling SBA 7a loan payoffs with Guide house
• Manages the ongoing Rocket Mortgage/Quicken processes and annual audit
• Responsible for working directly on Mortgage Pool purchases
• Ensures accurate and timely completion of the monthly Federal Reserve Bank and quarterly Federal Home Loan Bank pledging
• Performs research and ensures timely completion of Subpoena’s in coordination with Legal Counsel, Special Assets and Central Operations
• Responsible for the coordination and oversight of internal Loan Operations Audits, as well as State & Federal Exams, up to and including Compliance, Fair Lending, Federal Reserve Bank, Federal Home Loan Bank and Mortgage Pools
• Responsible for performing Flood Insurance Audits
• Directly supports Loan Operations Team, helping to troubleshoot and resolve complex customer level issues
• Other duties may be assigned

Supervisory Responsibilities: This job has no supervisory responsibilities.

Qualifications:

• Requires a minimum of 7 years banking experience in Loan Operations
• Requires a minimum of 2 years in loan documentation, preferably commercial loans and with Laser Pro experience
• Experience and knowledge of complex entity structures, as they relate to loan documentation
• Excellent communication skills, both written and verbal
• Excellent organizational and time management skills with proven ability to prioritize and manage workload
• Strong interpersonal skills; presents a positive and professional image
• Intermediate level proficiency with MS Excel and other MS Office applications
• Ability to multi-task in a fast-paced environment

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Thanks & Regards,

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