Job Description

The Maercks Institute

The Maercks Institute is one of the most distinctive facial plastic surgery practices in the world, attracting patients globally for natural, deep-plane facial rejuvenation. We are seeking a high-performing sales professional to guide prospective patients from first contact through consultation and surgery scheduling.

This is not a front-desk or administrative role.

This is a high-ownership, high-accountability sales position working directly with patients seeking $30,000–$120,000+ facial procedures.

Who this role is for:

You are calm, articulate, decisive, and comfortable guiding affluent patients through meaningful, high-trust decisions. You understand that speed, clarity, and confidence are forms of respect.

You are energized by:

• Speaking with motivated patients
• Qualifying timelines and budgets
• Educating before objections arise
• Booking consultations and surgeries
• Being measured by results not activity

Key Responsibilities

• Respond to all new leads within 5 minutes
• Conduct phone and video qualification calls
• Educate patients on: advanced deep-plane facelift techniques, awake/local anesthesia surgery, natural, structural facial rejuvenation as well as certain body procedures
• Ability to qualify patient goals, timeline, budget and financing needs
• Schedule virtual consultations, in-person consultations, surgery dates
• Maintain accurate CRM documentation
• Take full ownership of assigned leads

Experience Required:

• High-ticket sales ($20k+ offers),  preferred in medical, aesthetic, or luxury markets
• Experience speaking with affluent or international clientele
• Comfort discussing pricing early and confidently
• Proven ability to follow a structured sales process

Strong preference for backgrounds in:

• Plastic surgery or aesthetics
• Luxury medical sales
• High-end real estate or private aviation
• Remote high-ticket sales closing

Performance Metrics:

• Average response time under 5 minutes
• ≥80% lead contact rate
• ≥60% consult booking rate
• Consistent progression of leads through the pipeline

This is a performance-based role. Failure to meet metrics will result in termination.

Compensation

• Base salary + commission (uncapped)
• Bonuses tied to response time, bookings, and closed cases

Who this role not for:

• Not administrative
• Not hourly
• Not reactive
• Not suitable for someone uncomfortable with sales or accountability

How to apply:

Please email:

1. Your resume
2. A brief note describing your experience with high-ticket or luxury sales
3. (Optional but encouraged) a short video introducing yourself to frontdesk@themaercksinstitute.com

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