Job Description

Essential Duties and Responsibilities:

• Manages Delivery and/or Shuttle Operations and ensures routes and deliveries are accurately executed.
• Travels to drop yards in assigned areas and meet with contractors with potential day trips and overnight visits. Provides recaps on the visit details.
• Reviews routes and linehaul assignments.
• Monitors all deliveries and routes in Dispatch Track/Motive from start to finish.
• Works closely with other transportation managers, ensuring routes and deliveries are accurately executed.
• Ensures safety procedures are met or exceeded by inspecting equipment, logs, DVIR’s, and Hours of Service records.
• Manages and monitors performance metrics- including survey, HOS, safety scores and Dispatch Track.
• Partners directly with Independent Contractors.
• Interacts heavily with Store Management, Customer Care and other departments within client’s operations daily.
• Works with all levels of management to build a positive work environment and improve team morale.
• Recruits, motivates and retains a team of hourly associates.
• Holds direct reports accountable for individual and team performance. Completes disciplinary actions and performance evaluations.
• Performs other duties as required.

What we require:

• High school diploma or equivalent
• Minimum of 1 year of related experience including supervision.
• Excellent verbal and written communication skills with ability to effectively communicate with all levels within the organization, with agencies and vendors.
• Excellent organizational skills with ability to handle multiple priorities, meet demanding deadlines and adjust to sudden changes in workflow.
• Must be computer literate including use of E-mail and Microsoft applications including Excel and Word; Ability to learn new systems as needed.
• Detail oriented, flexible with continuous process/system change with an ability to handle a high pressure, deadline heavy environment.
• Ability to work extended hours may be required to meet deadlines, handle unusual workloads or to accomplish organizational priorities
• Ability to work in different environments such as offices, cross dock, warehouse and/or yard with no building.
• Ability to Travel up to 25%.

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