Job Description

This position is a 6 month Contract (Yes, you might have opportunities to go full time, not guaranteed)

Licensing Coordinator I

Are you a detail-driven problem solver who thrives in a fast-paced, collaborative environment? We’re looking for a motivated Licensing Coordinator I to join our compliance team — supporting the regulatory integrity of 800+ travel centers across approximately 47 U.S. states and Canada, with more than 10,000 licenses renewed each year.

What You’ll Do

• Research, monitor, and update state and local licensing requirements for retail locations and company business activities (alcohol, tobacco, health & food, sales tax, and more).
• Assist with receiving, documenting, and tracking store-level license renewals, citations, and regulatory correspondence — escalating issues immediately to the licensing manager.
• Analyze data, workflows, and reports to support department operations; develop and maintain licensing SOPs and process documentation.
• Prepare and manage correspondence, renewal applications, and compliance materials for submission to local, state, federal, and Canadian regulatory agencies.
• Collaborate with internal stakeholders (operations, legal, finance, executive leadership) and external partners (regulatory agencies, consultants, store personnel) to support project timelines and resolve challenges.
• Safeguard executive and sensitive personally identifiable information (PII) in accordance with company confidentiality standards.
• Support planning and execution of departmental initiatives, audits, training programs, and compliance campaigns.

What We’re Looking For

Education & Experience

• Associate’s degree or 2+ years of equivalent experience in accounting, compliance, legal, tax, real estate, or a related field. Bachelor’s degree a plus.
• Background in accounting, tax compliance, real estate, legal/paralegal, or title company work is strongly preferred.

Technical Skills

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Familiarity with Avalara License Management (ALM), Salesforce, FSM, or similar compliance or financial platforms is a plus.
• Experience with multi-jurisdiction and/or Canadian tax and licensing requirements is a plus.

Skills & Competencies

• Strong analytical and critical thinking skills, including tax and fee structure knowledge (flat fees, gross receipt calculations).
• Excellent verbal and written communication skills; ability to tailor messaging across audiences from store-level teams to executive leadership and regulatory bodies.
• Highly organized, detail-oriented, and methodical with strong time management abilities.
• Ability to manage multiple priorities, meet strict deadlines, pivot quickly, and work both independently and within a team.
• Demonstrated sense of urgency and accountability for work product output.
• Commitment to confidentiality when handling executive PII and sensitive company information.

You’ll Thrive Here If You Are

• Detail-oriented and dependable
• Comfortable working with data, systems, and compliance documentation
• A strong communicator and collaborator at all organizational levels
• Resourceful, adaptable, and self-motivated
• Ready to take initiative, ask questions, and grow your expertise

Why Apply?

• Competitive compensation and a full benefits package
• Meaningful compliance work with real regulatory impact across a national footprint
• Opportunities for professional growth and advancement within the licensing team
• Structured training from tenured and senior licensing specialists
• A supportive, team-oriented culture that invests in your development from day one

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