About Cabinet IQ
Cabinet IQ of Milwaukee proudly serves customers in Milwaukee, Waukesha, Lake Country, and all communities in between by providing exceptional custom cabinet and countertop design and installation services. With a commitment to delivering an unparalleled 5-Star customer experience, we blend our passion for technology innovation with our deep expertise in the industry. We prioritize aligning our daily actions with our core values, ensuring that every project, from concept to completion, reflects the highest standards of quality, craftsmanship, and customer satisfaction.
· Brand new, inspirational showroom designed to spark creativity!
· High powered design laptop provided to support your work on Design Live 2020.
· Lead management software that streamlines the customer experience.
· Signature sales process that collects design retainers up front – allowing you to deliver a premium service to serious clients without offering free designs.
About the Role
Reporting directly to the owner, the Designer will be responsible for providing a 5-star client experience for cabinet and countertop design and sales through client consultation, accurate measurement and design, and consistent follow-through. In this role, you will collaborate closely with clients in both our showroom and at their homes to understand their design preferences and functional needs, creating exceptional designs that align with their vision. Your creativity, attention to detail, and focus on exceptional customer service will be essential in producing innovative solutions that consistently exceed client expectations.
Responsibilities
· Actively pursue new business opportunities and qualify inbound leads.
· Manage and update CRM with contact details and notes.
· Maintain and nurture relationships with existing customers.
· Interpret client design requests and work with them to establish an initial budget.
· Conduct in-home consultations to measure, discuss preferences, and provide expert opinions.
· Staff the showroom daily (when not at appointments)
· Design extraordinary solutions that champion Cabinet IQ products and services.
· Deliver 100% accurate designs and proposals, promptly addressing purchasing concerns.
· Initiate cabinet and countertop orders, providing documentation to operations.
· Participate in company training and development programs.
· Build relationships with remodelers, builders, and design professionals through local networking.
· Provide exceptional 5-star customer service through prompt responsiveness, clear communication, and a client-centric approach.
Skills and Abilities
· Demonstrated creative and organizational skills that require multi-tasking across several simultaneous projects.
· Strong communication skills to convey design concepts, educate clients, and collaborate effectively.
· Hyper focus on maintaining a high degree of great customer experience.
· Strong computer skills and experience with Design Live (2020) software.
· CRM experience a plus, but not required.
Education and Experience
· Qualified candidates will possess a minimum of three to five years of previous kitchen design and sales experience.
· High school diploma or equivalent.
Benefits:
· Competitive compensation package to include commission-based incentives.
· Opportunity to contribute your design expertise to high-profile projects.
· Collaborative and supportive work environment.
· Potential for professional growth and advancement within the company.
Diversity and Inclusion:
At Cabinet IQ of Milwaukee, we are dedicated to fostering a diverse and inclusive workplace. We believe that a diverse team enhances creativity, innovation, and overall success. We are committed to providing equal employment opportunities to all individuals, regardless of background, race, ethnicity, gender, sexual orientation, age, abilities, or beliefs. We actively encourage an environment where all team members are respected, valued, and empowered to bring their authentic selves to work. By embracing diversity, we strive to create a more vibrant and enriching workplace that reflects the diversity of the communities we serve.
Application process
Interested candidates are invited to submit their resume, portfolio showcasing relevant design work, and a cover letter detailing their design philosophy and experience.
Please send your application to Dan@CabinetIQ.com
Job Type: Full-time
Pay: $60,000.00 - $110,000.00 per year
Benefits:
Experience:
Ability to Commute:
Work Location: In person
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