Job Description

Job Requisition ID: 54368 
Opening Date: 04/13/2026
Closing Date: 04/27/2026
Agency: Department of Human Rights
Class Title:  HUMAN RIGHTS MEDIATOR - 19771 
Skill Option:  None  
Bilingual Option:  Spanish
Salary: Anticipated Starting Salary (Effective 7/1/26) $5,834 monthly; Full Range: $5,834-$8,307 monthly
Job Type: Salaried
Category:  Full Time  
County: Cook
Number of Vacancies: 1
Bargaining Unit Code:  RC062 Technical Employees, AFSCME
Merit Comp Code: 

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

Under the general direction of the Public Service Administrator, Director of Mediation and Special Projects, who organizes, plans, executes, controls and evaluates the Mediation Program. 

Benefit Statement

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

• A Pension Program
• Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
• 3 Paid Personal Business Days annually
• 12 Paid Sick Days annually (Sick days carry over from year to year)
• 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
• Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
• 13 Paid Holidays annually, 14 on even numbered years
• Flexible Work Schedules (when available dependent upon position)
• 12 Weeks Paid Parental Leave
• Deferred Compensation Program - A supplemental retirement plan
• Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
• GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
• 5% Salary Differential for Bilingual Positions
• Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link: 

Essential Functions

• Mediates approximately five DHR charges per week by communicating the availability and advantages of the Mediation Program and convening a meeting with the parties.
• Recommends, revises and implements substantive and administrative policies to assist in the operation of the Mediation Program. 
• Organizes and prepares files for mediation conferences, logs in parties, drafts paperwork for mediated charges. 
• Communicates and gathers information related to the IDHR mediation process.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill and mental development equivalent to completion of four years of college, preferably with coursework in business or public administration.
• Requires one year of professional experience which includes mediating disputes, preferably including those dealing with discrimination issues, or, requires completion of an approved training.
• Requires certification as a mediator (minimum 40-hour program) from an approved certifying organization.
• Requires the ability to read, write, and speak Spanish at a colloquial skill level. 

Preferred Qualifications

• Prefers at least one (1) year of experience interpreting and applying the Human Rights Act or relevant federal law in mediating charges of discrimination.
• Prefers at least two (2) years’ experience communicating effectively via virtual meeting, written correspondence and email, while working with individuals in conflict to reach mutually acceptable outcomes.
• Prefers at least two (2) years’ experience identifying key issues and facts and proposing plausible alternatives.
• Prefers at least two (2) years’ experience utilizing case management software, Microsoft Office Suite, Cisco WebEx, Adobe, or similar programs to communicate and prepare reports and other case-related documentation.

Conditions of Employment

• Requires completion of a background check and self-disclosure of criminal history.
• Requires the ability to travel occasionally with the possibility of overnight stays.

The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

About the Department of Human Rights

The Illinois Department of Human Rights (“IDHR”) is a state agency charged with the enforcement of the Illinois Human Rights Act ("Act"). The Act prohibits unlawful discrimination in Illinois with respect to employment, real estate transactions, financial credit, and public accommodations (including education). IDHR protects and guarantees the rights of all Illinoisans to be free from unlawful discrimination by receiving and investigating claims of unlawful discrimination. Moreover, the Act prohibits retaliation against a person who has opposed that which is reasonably and in good faith believed to be unlawful discrimination; prohibits the aiding, abetting, compelling or coercion of a person to commit a violation of the Act; and prohibits the willful interference with the performance of a duty or the exercise of a power by the Department or one of its officers or employees. At the forefront of protecting civil rights, IDHR welcomes all candidates for employment to apply for any position for which they are qualified. Join IDHR in its mission to secure an Illinois free from discrimination.

Work Hours: Monday - Friday, 8:30am - 5:00pm
Headquarter Location: 555 W Monroe St, Chicago, Illinois, 60661
Work County: Cook
Agency Contact: Akia Harper
Email: akia.harper@illinois.gov
Phone #: 312-814-6275
Posting Group: Legal, Audit & Compliance

This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the  Illinois.jobs2web.com homepage in the blue ribbon. 

Non-State employees should log in on the using the “View Profile” link in the top right of the  Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• donotreply@SIL-P1.ns2cloud.com
• systems@SIL-P1.ns2cloud.com

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