Customer Success Manager
AI/Data Start-up
Location: Bay Area (US) - office based
Salary: Circa $170k - $230k OTE + stock/benefits
We’re working with a seriously exciting, fast-scaling AI company that’s redefining how enterprises interact with their data. They’ve built a cutting-edge platform sitting at the intersection of AI, LLMs, and modern data stacks—and they’re now looking for a Customer Success Manager to join as one of the early hires supporting a growing enterprise customer base. This is not your typical CSM role. Think high-impact, technical, and highly strategic—working directly with customers to drive adoption, value, and long-term success with a truly innovative product.
The Role
As a Customer Success Manager, you’ll own the post-sale customer journey—driving onboarding, adoption, and expansion across a portfolio of commercial and enterprise accounts. You’ll act as a trusted advisor, partnering closely with technical and business stakeholders while working cross-functionally with Product, Engineering, and GTM teams to deliver real outcomes. This is a foundational hire, meaning you’ll also help shape how Customer Success is built as the company scales.
What You’ll Be Doing
What They’re Looking For
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...Southeast Elevator is an Equal Opportunity Employer committed to fostering an inclusive, diverse, and equitable workplace. We welcome applicants of all backgrounds and do not discriminate on the basis of race, color, sex, pregnancy, age, veteran status, religion, national...
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