Consumer Loan Specialist Job at Insight Global, Columbus, OH

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  • Insight Global
  • Columbus, OH

Job Description

Must Haves:

  • High School Diploma or GED
  • 1–3 years of experience in a processing or administrative role
  • Basic knowledge of mortgage loans and mortgage documentation
  • Comfortable using PC and internet-based tools
  • Advanced Excel skills

Plus:

  • Experience using the Mortgage Servicing Package (MSP) system
  • Prior customer service experience
  • Familiarity with recasts, partial releases, and mortgage modifications

About the Role:

This role supports mortgage operations by processing loan documentation, maintaining accurate records, and assisting with day‑to‑day administrative tasks. The ideal candidate has prior processing or administrative experience and a basic understanding of mortgage loans and documentation.

Responsibilities:

  • Process and review mortgage-related documents accurately and efficiently
  • Perform administrative and data entry tasks related to loan files
  • Maintain accurate records across internal systems and internet-based tools
  • Support internal teams by responding to requests and ensuring files are complete
  • Assist with customer service needs related to mortgage documentation
  • Follow established procedures to ensure compliance and accuracy

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