Job Title: Customer Support Representative
Location: South Jordan UT
Pay Rate: $21.99/hour
Work Schedule:
Remote Training: 4–5 weeks of fully remote training
In-Office: 5 days per week after training
Hybrid Schedule: After 6 months, transition to 3 days in-office and 2 days remote
Key Responsibilities:
Respond to incoming calls regarding brokerage accounts with accuracy and professionalism
Assist clients with Brokerage Cash Management products and services
Support customers with online account access, website navigation, and mobile app usage
Handle general account inquiries, financial questions, and service-related requests
Maintain high service standards and achieve performance goals in a fast-paced environment
Collaborate with team members and adapt quickly to process or system changes
Qualifications:
College degree or previous contact center experience
Strong communication and customer service skills
Ability to multi-task while maintaining attention to detail
Comfortable working in a dynamic, team-oriented financial service center
Benefits Info
Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
...creative and proven solutions to complex problems. Description Position Summary Manages a team of analysts in the accurate and timely retrieval compilation and distribution of data reports routinely used by internal departments and customers to make critical...
...creating the best products for dedicated golfers worldwide. Here, your performance has purpose. What You Will Be Doing The UX/UI Designer will serve as the primary designer for the Titleist Performance mobile experience, focusing on solving complex user problems...
...JOB SUMMARY The Special Events Coordinator is responsible for contributing to fundraising activities related to the Joan & Alan Bernikow JCC, the Lucille & Jay Chazanoff Sunrise Day Camp, and Hillel of Staten Island. The Fundraising/Special Events Department produces...
...Additional Qualifications Prior experience using an electronic medical records (EMR) system preferred Bilingual (English/Spanish) preferred Reporting Relationship Reports directly to the Supervisory Physician and Post-Acute Executive Director. Physical...
...satisfaction. Communication Skills: Clear and effective communication with customers, team members, and supervisors, both verbally and in writing. Attention to Detail: Thoroughness and precision in performing installations, conducting tests, and maintaining records....