Job Title: Bilingual Customer Service Representative (Spanish/English)
Location: Oklahoma City, OK
Industry: Financial Services
Pay: $19 – $20 per hour
Benefits: This position is eligible for medical, dental, vision, and 401(k).
About Our Client:
Addison Group is partnering with our client, a stable and growing organization in the financial services industry, to hire bilingual customer service professionals. This is a team-oriented environment that values strong communication skills, reliability, and a commitment to helping customers find solutions.
Job Description:
The Bilingual Customer Service Representative will support customers by phone, assisting them with account-related questions and exploring available solutions. This role requires fluency in both Spanish and English and involves handling a mix of inbound and outbound calls in a structured call center setting. Comprehensive training is provided to ensure employees feel confident navigating systems, understanding processes, and delivering a high-quality customer experience.
Key Responsibilities:
Qualifications:
Additional Details:
Perks:
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
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