Account Retention Specialists - Collections & Customer Solutions Job at MAJIK Enterprises International Inc., Lancaster, PA

R25IcFh0YkN4YTlab2dUc2h2Tmd3M1hJ
  • MAJIK Enterprises International Inc.
  • Lancaster, PA

Job Description

Description:

4x Best Places to Work in PA (2022–2025)

¡Ahora contratando! Se habla español  

Looking for more than just a job?

At Majik, you’ll build real relationships, earn bonuses, and grow your career.

No rent-to-own experience? No problem — we train you.

"I enjoy working at Majik because I get to help people solve problems every single day, turning challenging issues into solutions that make a real difference" - Donae 

Who We Are

We Serve Others

We Do What It Takes

We Own It

We’re passionate about helping employees grow and delivering great customer experiences!

Pay + Perks

  • Earn up to $18/hour + Monthly Bonus Potential
  • 3 Weeks PTO + Paid Holidays
  • 401(k) with Company Match (up to 6%)
  • Low-cost Medical, Dental, Vision
  • Employee Discounts + Loyalty Rewards
  • Career Advancement Opportunities (we promote from within)
  • Weekly Pay
  • Reimbursement Toward Home & Vehicle Purchase (after 1 year)
  • Bilingual candidates may earn additional pay
  • ...and so much more!

What You’ll Do

  • Own customer accounts and work proactively to keep them current
  • Analyze account activity and determine appropriate solutions
  • Communicate with customers, references, and landlords
  • Collect and process payments accurately (in-store and field)
  • Maintain accurate documentation and account records
  • Manage field visits professionally and efficiently
  • Resolve customer concerns while protecting company standards
  • Meet and exceed performance goals related to collections and retention
Requirements:

What We’re Looking For

  • High school diploma or GED
  • 1+ year of experience in collections, retail, or customer-focused roles preferred
  • Strong communication and conflict resolution skills
  • Highly organized with attention to detail
  • Self-motivated, accountable, and results-driven
  • Comfortable using systems to manage accounts
  • Valid driver’s license with insurable driving record
  • Willingness to travel locally for customer visits
  • Ability to lift up to 25 lbs (with assistance for heavier items)

Schedule

Full-time (40 hours/week), 5-day workweek

Monday–Friday: 10am–7pm, Saturday: 10am–6pm (required), Sunday: Closed

Schedules may vary based on business needs

Additional Information

Blue Ocean Brands does not conduct routine pre-employment drug testing but may require testing in cases such as reasonable suspicion, workplace accidents, or as required by law.

Compensation details: 16-18 Hourly Wage

PI15ba696e7724-30492-40226841

Job Tags

Hourly pay, Weekly pay, Full time, Monday to Friday, Weekend work

Similar Jobs

The H&K Group

Small Tools Mechanic Job at The H&K Group

 ...~ Keep records of hour meter readings for power equipment at assigned location ~ Complete and record all scheduled required servicing...  ...required to: Work Environment Occasionally exposed to: Travel up to 2 hours Required to work outdoors in all environments... 

Jamerson-Lewis Construction

Carpenter | Secure Industrial Facility Job at Jamerson-Lewis Construction

WeareseekingaCarpentertoworkonsitesupportingmaintenanceandconstructionoperationsatasecureindustrialfacilityinLynchburg,VA. Thispositionwillconstruct,fabricate,install,andrepairstructuresalongwithothermiscellaneouscarpentrytasks. Applicants...

Standard Iron

Welder/Fabricator Job at Standard Iron

 ...Are you a skilled welder with a passion for precision and quality craftsmanship? Standard Irona respected leader in custom metal fabrication, welding, and finishingis looking for talented welders to join our 1st shift team. At Standard Iron, we take pride in our strong... 

Merck & Co.

Senior Director, Quantitative Pharmacology and Pharmacometrics - Immuno-Oncology Job at Merck & Co.

 ...accomplished scientific leader to join the Quantitative Pharmacology and Pharmacometrics - Oncology (QP2 Oncology) team as Senior Director, Group Leader. QP2 Oncology is part of the Global Clinical Development organization and has oversight of clinical pharmacology, mechanistic... 

ACL Digital

Enrollment Coordinator Job at ACL Digital

 ...Enrollment Contact Representative Work Location: Dedham MA 02026, Hybrid role to start for training then will likely transition to remote Work Schedule: 37.5 hours/week 8:30-4:30pm Pay rate: $21.43/hr on W2 Duration: 3+ months with potential to extend Top...